top of page

Hotel Room Facilities that Guests judge you secretly on

a day ago

4 min read

0

2

0


When customers come to stay in a hotel, they can smile at the front desk, marvel at the lobby and shake their head positively towards the room decor. But behind all those courtesies there lurks a rote of silent questions through which every traveler runs the mental checklist as he or she makes explorations of his or her temporary home. Hotel room extras are not only about the convenience of the guest but also a silent gauge of the stay. And believe it or not, guests are secretly making judgments on your hotel with respect to the guest amenities that you offer (or do not offer).


So, what are such facilities that play such a crucial role in forming the potentialities? These are the best hotel room services that people keep looking at critically behind the scenes:


1. The Bed is Not only a Sleeping Place

A bed is the main highlight of any hotel room and customers will decide on the quality of your property by its comfortability. Comfort of the bed, hygiene of the sheets, comfort of the pillows and even the quantity of pillows can add up to an overall satisfaction of a guest. Clean white bedclothes and puffy duvets are an indicator of cleanliness and ostentatiousness. When your beds fail to guarantee the restoration of a good night sleep then it is game over.


2. Bathroom basics: little details, a lot of results

There is nothing as pampering to a guest as a well-stocked bathroom. The bare minimum is high-quality towels, strong water pressure and clean shower areas. However, it is the complements to a guest, such as the branded toiletries, magnifying mirror, hairdryer and even little extras such as cotton buds or shower caps, that really warm the hearts. Here, tightening the belt sends the message to your guests that you cheapened out on something they may not forget.


3. The Hidden Necessary Wi-Fi

It will not be visible but a guest who makes use of it and it is not functioning or it is too slow will know it. Be it checking vacation photos or following up on work emails, high-speed Wi-Fi is one of the room essentials nobody likes to be deprived of in the hotel today. And making people pay extra for it? That will cost you points, all right.


4. Power Outlets and Charging Ports: Package Sized but Powerful

Charging is very important in a device-driven world. Now customers are looking forward to outlets beside the bed and the desk area. It becomes quite annoying to walk around and put beds and leave devices at a distance in order to charge them during the night. It is the small comforts that distinguish mediocre experiences from unforgettable ones.

5. Coffee & Tea Station

The moment of the first cup of coffee in the morning is more important than you can imagine. Whether as an elaborate Nespresso machine or as basic as an electric kettle and high-quality tea bags, no one (actually no one) complains about this amenity and it is appreciated, silently, and usually expected. Cutting it short or providing low-quality alternatives may result in a nasty aftertaste, literally speaking.


6. Closet and Luggage space

Visitors will be aware when there is no place they can hang their clothes and keep their suitcase. An organized closet with hangers, a luggage rack and perhaps a laundry bag can be of great help to the sense of comfort and functionality within a room. It is not all about space but it is about homey feelings among the guests


7. Lighting in the Room: mood and functional lighting

A well-designed room can be destroyed by bad light. Customers oversee lighting in terms of application and atmosphere. Does it have a reading lamp at the bedside? Are they able to know the way to the bathroom at night? There is a combination of the ambient, task, and accent lighting that allows one to be flexible. Obtuse, mixed-up lighting designs are a very big no-no.


8. Climate Control: Temperature Talks

Visitors always appreciate it when they are in charge of their environment. It should be a centralized system or a window AC unit, but the ability again is to regulate the room temperature that is comfortable. In case the room is overheated, is freezing cold, or the thermostat is not doing a great job, you will undoubtedly get to know about it in reviews.


9. Sanitation and Care

This may not be the amenity you would expect to hear about, but this is what makes all the others work. Even the most luxurious guest facilities can be beaten by the presence of a stained carpet, flickering bulb and even a chipped tile. Typical maintenance and other little improvements are the real secrets of a guest perception.


10. Some Nasty Surprises

It can be things that come as a surprise, which are appreciated the most: a welcome snack, a note written by hand, or even a pair of slippers to take off the shoes in. These little extras create a good impression and make a visitor understand that you are willing to go an extra mile.


Conclusion

It would be the little things that count when running a competitive business in the hospitality sector. Hotel room accommodations contribute significantly in defining guest happiness and loyalty. Not all the hotels might be able to provide a five-star level of luxury, but by paying the right focus on the amenities provided to guests and taking care of its presentation, all the difference may be achieved.


Guests do not necessarily speak their judgments; however, they are always listening. Thus, whenever you look at your room layout, always question yourself.

a day ago

4 min read

0

2

0

Related Posts

Comments

Share Your ThoughtsBe the first to write a comment.
bottom of page